Innovaccer offers a ready-to-deploy solution that provides operational analytics, actionable insights, and clinically contextual patient engagement to help hospitals manage capacity, optimize operations, and improve care experiences and outcomes.

HELP!  That’s the cry of hospitals across the country, posting to social media and publishing advertisements as they are crushed by the Omicron surge. Like déjà vu, hospitals are again struggling with overrun ERs and ICUs, a lack of beds, staff shortages, supply shortages, and canceled elective surgeries, all driven by a relentless surge of COVID-19 cases.

Innovaccer, the Health Cloud company, is responding to healthcare’s plea for help with the launch of the Public Health Command Center, an innovative solution designed to help hospitals fight the pandemic more effectively at scale. It seamlessly integrates Innovaccer’s proven COVID-19 Command Center with a COVID-focused version of Innovaccer’s new Patient Relationship Management solution. And it’s available at no cost to public health departments and hospitals for the first three months of use.

The Public Health Command Center provides insights, triaging, navigation, and education tools to help healthcare organizations mitigate rapidly developing COVID-19 trends and better manage capacity, treatment, and follow-up—all in a bid to reduce the pressure on hospital systems while improving patient care and outcomes for communities.

  • Insights: Monitor community trends on hotspots, caseloads, inventory requirements, resource requirements, and social determinants of health data to create early warning systems.
  • Triaging: Triage patients virtually through simple COVID assessments by sending automated self-assessments based on the Centers for Disease Control and Prevention (CDC) guidelines to phones, and assess community risk.
  • Navigation: Empower call centers with the best course of action through a web-based contact center solution that enables proactive outreach, care navigation, and issue resolution.
  • Education: Combat panic and promote vaccinations with education by sharing CDC recommended resources with communities by text, email, and recorded voice messages.

Hospitals can leverage the Public Health Command Center’s ready-made dashboards to track patient flow, inventory levels, bed capacity, testing capacity, and positive patient demographics—and they can easily generate reports for the CDC. They can also use the Public Health Command Center’s outreach and cloud contact center modules to better coordinate patient care.

Powered by the Innovaccer Health Cloud®_platform, the new Public Health Command Center provides a unified information hub for users to manage their COVID-19 resources by seamlessly integrating data from EHRs, supply chains, human resources, and financial systems.

Innovaccer’s Public Health Command Center is now available to public health departments and healthcare organizations at absolutely no cost for the first three months of use. A completely cloud-based service, the solution can be deployed in any hospital system in just a matter of weeks. Public health and healthcare organizations should contact Innovaccer now to get started immediately.


About Innovaccer

Innovaccer Inc., the Health Cloud company, is a leading San Francisco-based healthcare technology company committed to helping healthcare care as one. The Innovaccer Health Cloud unifies patient data across systems and settings, and empowers healthcare organizations to rapidly develop scalable, modern applications that improve clinical, operational, and financial outcomes. Innovaccer’s solutions have been deployed across more than 1,000 care settings in the U.S., enabling more than 37,000 providers to transform care delivery and work collaboratively with payers and life sciences companies. Innovaccer has helped organizations unify health records for more than 24 million people and generate more than $600 million in savings. For more information, please visit


Press Contact:

Sachin Saxena

Innovaccer Inc.

[email protected]


The post Innovaccer Offers New “Public Health Command Center” at No Cost to Public Health Departments and Hospitals to Assist with Omicron Surge appeared first on Healthcare IT – CHIME.